RecConnect Tutorials
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    • Create Registration Pool
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    • Viewing Who's Registered
    • Canceling/Refunding a Registration
    • In Person Registrations
    • Adding Agreement Forms
    • Mark User as Paid
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  1. Registrations

Canceling/Refunding a Registration

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Last updated 4 months ago

Canceling and optionally refunding an individuals registration can be done in just a few clicks.

1) Login to the RecConnect dashboard at:

2) Select Registrations in the left hand navigation

3) Select the registration pool

4) Click the 3 dots quick action button and choose Refund/Cancel button.

5) Select Cancel without Refund or Cancel with Refund .

The user will receive a full refund of the payment amount; however, Stripe will retain the processing fees. If you would like to refund a partial amount, login to your Stripe dashboard and follow the Stripe tutorial .

here
https://admin.recconnect.io