> For the complete documentation index, see [llms.txt](https://recconnect.gitbook.io/recconnect-tutorials/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://recconnect.gitbook.io/recconnect-tutorials/registrations/canceling-refunding-a-registration.md).

# Canceling/Refunding a Registration

Canceling and optionally refunding an individuals registration can be done in just a few clicks.

1\) Login to the RecConnect dashboard at: [https://admin.recconnect.io](https://my.recconnect.io/)

2\) Select `Registrations` in the left hand navigation

3\) Select the registration pool

4\) Click the 3 dots quick action button and choose `Refund/Cancel` button.

<figure><img src="/files/jzP2iUQ2qth6evrlnvho" alt=""><figcaption></figcaption></figure>

5\) Select `Cancel without Refund` or `Cancel with Refund` .&#x20;

* The user will receive a full refund of the payment amount; however, **Stripe will retain the processing fees**. If you would like to refund a partial amount, login to your Stripe dashboard and follow the Stripe tutorial [here](https://docs.stripe.com/refunds#issuing).

&#x20;![](/files/vKhHaCZj3H6ngwk0wi3i)