# Canceling/Refunding a Registration
Canceling and optionally refunding an individuals registration can be done in just a few clicks.
1\) Login to the RecConnect dashboard at: [https://admin.recconnect.io](https://my.recconnect.io/)
2\) Select `Registrations` in the left hand navigation
3\) Select the registration pool
4\) Click the 3 dots quick action button and choose `Refund/Cancel` button.
5\) Select `Cancel without Refund` or `Cancel with Refund` .
* The user will receive a full refund of the payment amount; however, **Stripe will retain the processing fees**. If you would like to refund a partial amount, login to your Stripe dashboard and follow the Stripe tutorial [here](https://docs.stripe.com/refunds#issuing).
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://recconnect.gitbook.io/recconnect-tutorials/registrations/canceling-refunding-a-registration.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.